Booking Terms and Conditions

Booking Terms by Activity

Alpine Guides operates numerous experiences, from easy to challenging, within New Zealand and overseas.

 See our full booking Terms and Conditions for your specific adventure for more information.

Tasman Glacier Adventures (Tasman Glacier Helihike, Exclusive Tasman Encounter, Tasman Ice Climbing Adventure)

Alpine Hiking (Brodrick Pass, Mount Cook Day Hikes, Adventure Day Hikes)

Mountaineering in New Zealand (Courses, Private Guiding and Guided Ascents)  

South American Expeditions

‍‍‍If you have any questions about our booking process, your rights, or safety, or to make a formal complaint, please contact us. 
Alpine Guides (Aoraki) Ltd
81 Bowen DriveAoraki
Mount Cook 7999, NZ
Phone: +64 3 4351 834
Email: mtcook@alpineguides.co.nz

Concession holder with Department of Conservation, authorised to operate in New Zealand’s alpine conservation areas.Kea Conservation Trust logo representing Alpine Guides’ support for Kea Conservation Trust and the protection of native alpine wildlife.Partner logo of International Federation of Mountain Guides Associations representing Alpine Guides’ alignment with international guiding standards and best practice.Partner logo of New Zealand Mountain Guides Association representing Alpine Guides’ commitment to professional guiding standards and safety.Partner logo of New Zealand Mountain Safety Council representing Alpine Guides’ commitment to mountain safety and education.Qualmark Gold Award logo recognising Alpine Guides’ commitment to exceptional quality and sustainable tourism practices.Qualworx - Safety Audit CertifiedTiaki logo representing Alpine Guides’ support for the Tiaki Promise.Alpine Guides support Trap NZ
Concession holder with Department of Conservation, authorised to operate in New Zealand’s alpine conservation areas.Kea Conservation Trust logo representing Alpine Guides’ support for Kea Conservation Trust and the protection of native alpine wildlife.Partner logo of International Federation of Mountain Guides Associations representing Alpine Guides’ alignment with international guiding standards and best practice.Partner logo of New Zealand Mountain Guides Association representing Alpine Guides’ commitment to professional guiding standards and safety.Partner logo of New Zealand Mountain Safety Council representing Alpine Guides’ commitment to mountain safety and education.Qualmark Gold Award logo recognising Alpine Guides’ commitment to exceptional quality and sustainable tourism practices.Qualworx - Safety Audit CertifiedTiaki logo representing Alpine Guides’ support for the Tiaki Promise.Alpine Guides support Trap NZ